Ticket: 253508 - FR: Ticket notification email subject lines
| Status | Submitted By | Submitted On | Last Updated | Discussion Thread |
|---|---|---|---|---|
| Success | kevinmcox | 2023-11-29 | 2023-11-30 | N/A |
Ticket Summary / Intial Message:
Feature Request
It would be very helpful if email notifications for ticket updates did not all have the same subject line: ‘Your support ticket was answered by Mosyle Team’
I have multiple tickets open right now and it makes it hard to spot the replies that are most urgent to me when y’all are working hard and replying to a bunch of them in quick succession! (Which is appreciated.)
Simply having the title of the ticket as the subject line would be a great improvement.
Thanks, Kevin