Ticket: 250561 - Feature Request Tracker
| Status | Submitted By | Submitted On | Last Updated | Discussion Thread |
|---|---|---|---|---|
| Limbo | BiosPlus | 2023-11-13 | 2023-11-14 | Link |
Ticket Summary / Initial Message:
This request is for a public feature tracker.
A good example of this is over at https://hudu.canny.io/ where users submit requests and the Hudu team assesses viability + gives status updates on implementation.
It’s pretty disheartening to lodge a request via your support portal and for the tickets to be closed with a “This has been sent to our product team” message in response, but with no tracking for decision made or progress on the matter. Especially so considering competitors have their own semi-private feature trackers.
A great self hostable FOSS option to achieve this function can be found here https://github.com/logchimp/logchimp’
Updates
2023-11-14
| From: | Mosyle Support |
|---|---|
| Hello Michael Thank you for contacting us! We appreciate your feedback and suggestion. We can certainly pass this along for review and consideration as a feature request. Please notice that such request must indeed be made using the support ticket system and, at this time, we cannot provide any sort of roadmap or progression status regarding each and every suggestion we receive. If the suggestion is ever considered, tested and implemented, we’re sure to inform our customers about it via our Release notes. We appreciate your understanding. Let us know if we may assist you with anything else! |